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What problems may the automatic sliding door encounter during use?

1. Stuttering or abnormal noise in operation

Foreign objects in the track or damaged pulleys increase friction.

Insufficient lubrication of components or deformation of the track causes running resistance.

Wear of the hanging wheel or loose belt causes the automatic sliding door to be driven unsmoothly.

automatic sliding door

2. The door leaf shakes or sways

Foreign objects are stuck in the track or the sway stopper, or the mobile hanging wheel is worn, resulting in unstable operation.

The gap between the door leaf and the track is uneven, or the installation is not firm, causing the structure to loosen.

3. Unable to open and close normally

Power interruption due to motor overload, line failure or controller burnout.

Abnormal voltage fluctuation affects motor performance, or belt shedding causes transmission failure.

4. Abnormal switching speed

Incorrect controller parameter settings or loose belts affect transmission efficiency.

The friction between the door leaf and the track/floor increases, or the friction between the stop wheel and the track is abnormal.

‌5. False trigger or inability to sense‌

The sensor is blocked by foreign objects, improperly installed, or the probe is damaged, resulting in induction failure‌.

Logic confusion caused by controller program errors or hardware damage.

‌6. Abnormal door leaf closure‌

The anti-pinch device is not reset after being triggered, or the door body collides with an obstacle, causing the automatic sliding door to be blocked from closing.

Magnetic sensitive switch failure, or infrared anti-collision probe damage causes misjudgment‌.

7. The door leaf is offset or cannot be completely closed‌


The track is deformed or the structure of the automatic sliding door leaf itself is deformed, resulting in uneven gaps.


Severe wear of the ground swing or sliding of the hanger roller causes positioning deviation‌.

‌8. Excessive noise‌

Loose components, increased wear, or insufficient lubrication cause running vibration‌.

Foreign objects are embedded between the track and the roller, or the friction surface is rough‌.


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